{"id":22352,"date":"2025-10-21T12:41:32","date_gmt":"2025-10-21T10:41:32","guid":{"rendered":"https:\/\/elum-energy.com\/?page_id=22352"},"modified":"2025-11-25T10:04:34","modified_gmt":"2025-11-25T09:04:34","slug":"ecare","status":"publish","type":"page","link":"https:\/\/elum-energy.com\/es\/servicios\/ecare\/","title":{"rendered":"eCare"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22352\" class=\"elementor elementor-22352 elementor-22335\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62b537ac e-flex e-con-boxed e-con e-parent\" data-id=\"62b537ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-595efd5d breadcrumbs_links elementor-widget elementor-widget-breadcrumbs\" data-id=\"595efd5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/elum-energy.com\/es\/\">Homepage<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cba2ca9 e-flex e-con-boxed e-con e-parent\" data-id=\"7cba2ca9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-67818401 e-con-full e-flex e-con e-child\" data-id=\"67818401\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-698a88ff titre_2 elementor-widget elementor-widget-heading\" data-id=\"698a88ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">eCare\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a39e62b sous_titre_3 elementor-widget elementor-widget-heading\" data-id=\"6a39e62b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Su satisfacci\u00f3n es nuestra misi\u00f3n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-617baf83 liste_check elementor-widget elementor-widget-text-editor\" data-id=\"617baf83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-align: var(--text-align);\">Con eCare, nuestro programa de asistencia al cliente, los expertos de Elum est\u00e1n a su lado para garantizar un rendimiento fluido y fiable durante toda la vida \u00fatil de su central el\u00e9ctrica.\u00a0<br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7bd93eeb e-con-full e-flex e-con e-child\" data-id=\"7bd93eeb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d1609f1 btn_noir_border_blanc elementor-widget elementor-widget-button\" data-id=\"7d1609f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Ver-precios-de-eCare\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">COMPARA NUESTROS PLANES<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c26de6f btn_color1_noir elementor-widget elementor-widget-button\" data-id=\"6c26de6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/elum-energy.com\/es\/contact\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cont\u00e1ctenos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a7dad4c e-con-full e-flex e-con e-child\" data-id=\"6a7dad4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5394f72c elementor-widget elementor-widget-image\" data-id=\"5394f72c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2023\/11\/img-article1.jpg\" class=\"attachment-full size-full wp-image-12764\" alt=\"img-article1.jpg\" srcset=\"https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2023\/11\/img-article1.jpg.webp 1920w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2023\/11\/img-article1-780x439.jpg.webp 780w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2023\/11\/img-article1-768x432.jpg.webp 768w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2023\/11\/img-article1-1536x864.jpg.webp 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5194fcb1 e-flex e-con-boxed e-con e-parent\" data-id=\"5194fcb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-63ec3ffe e-con-full e-flex e-con e-child\" data-id=\"63ec3ffe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-69b8ddc3 e-con-full bloc_blanc bg_bottom_deg1 e-flex e-con e-child\" data-id=\"69b8ddc3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17378b02 e-con-full e-flex e-con e-child\" data-id=\"17378b02\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-36947729 e-con-full e-flex e-con e-child\" data-id=\"36947729\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-581a762f titre_3 elementor-widget elementor-widget-heading\" data-id=\"581a762f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Asistencia de expertos,  <span>disponible<\/span> cuando la necesite<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2acdd022 elementor-widget elementor-widget-text-editor\" data-id=\"2acdd022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Planes de asistencia eCare<\/strong><br \/>Nuestros planes de asistencia personalizados le ofrecen la combinaci\u00f3n adecuada de herramientas y experiencia para garantizar un inicio sin problemas y un funcionamiento fiable a largo plazo. Puede seleccionar el plan que mejor se adapte a las necesidades de su proyecto.<\/p><p><strong>Servicios remotos y presenciales<\/strong><br \/>Adem\u00e1s, ofrecemos asistencia remota y servicios presenciales. Tanto si necesita una r\u00e1pida resoluci\u00f3n de problemas como asistencia para la puesta en marcha, nuestros expertos est\u00e1n a su disposici\u00f3n para garantizar el perfecto funcionamiento de su sistema.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-366751 bg_gris1 bg_solarpanel e-flex e-con-boxed e-con e-parent\" data-id=\"366751\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7a766a56 e-con-full e-flex e-con e-child\" data-id=\"7a766a56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b625168 titre_2 elementor-widget elementor-widget-heading\" data-id=\"1b625168\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mejorando para<span>  la mejor satisfacci\u00f3n<\/span> \n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5230bdff elementor-widget elementor-widget-text-editor\" data-id=\"5230bdff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">Apoyamos la instalaci\u00f3n de las energ\u00edas renovables en todo el mundo con el fin de maximizar la penetraci\u00f3n de la energ\u00eda solar y garantizar al mismo tiempo la estabilidad de la red el\u00e9ctrica.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-313e5671 e-con-full e-grid e-con e-child\" data-id=\"313e5671\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-47e6a391 e-con-full e-flex e-con e-child\" data-id=\"47e6a391\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50cb34bc titre_4 elementor-widget elementor-widget-heading\" data-id=\"50cb34bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-xxl\"><span>100%<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10ccd2e0 titre_4 elementor-widget elementor-widget-heading\" data-id=\"10ccd2e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-large\">Zona horaria cubierta por la l\u00ednea directa<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d278c51 elementor-widget elementor-widget-text-editor\" data-id=\"3d278c51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Full Cobertura completa de zona horaria para asistencia 24 horas al d\u00eda, 24 horas al d\u00eda, en d\u00edas laborables.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4cf7309f e-con-full e-flex e-con e-child\" data-id=\"4cf7309f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55d6bae5 titre_4 elementor-widget elementor-widget-heading\" data-id=\"55d6bae5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-xxl\"><span>6+<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25ab4667 titre_4 elementor-widget elementor-widget-heading\" data-id=\"25ab4667\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">Idiomas Se habla como lengua materna en 50 pa\u00edses<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-306d94ef elementor-widget elementor-widget-text-editor\" data-id=\"306d94ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Notre \u00e9quipe charg\u00e9e de la r\u00e9ussite client parle Anglais, Fran\u00e7ais, Arabe, Espagnol, Portugais et Ourdou.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20a88174 e-con-full e-flex e-con e-child\" data-id=\"20a88174\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33579784 titre_4 elementor-widget elementor-widget-heading\" data-id=\"33579784\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-xxl\"><span>6.2\/7<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6507fd titre_4 elementor-widget elementor-widget-heading\" data-id=\"d6507fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">CES score<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a4bb48b elementor-widget elementor-widget-text-editor\" data-id=\"2a4bb48b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Nuestros clientes nos notaron<br \/>6,2 sobre 7 en el Customer Effort Score, que mide el esfuerzo realizado para la resoluci\u00f3n de problemas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bc9e61 e-flex e-con-boxed e-con e-parent\" data-id=\"3bc9e61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f1fc663 titre_2 elementor-widget elementor-widget-heading\" data-id=\"5f1fc663\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Encuentre <span>el plan de asistencia eCare<\/span> que mejor se adapte a sus necesidades<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f495b9f elementor-widget elementor-widget-menu-anchor\" data-id=\"5f495b9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Ver-precios-de-eCare\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aeb0ee8 bloc_blanc e-con-full elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet e-flex e-con e-child\" data-id=\"aeb0ee8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbc4b40 sous_titre_3 elementor-widget elementor-widget-heading\" data-id=\"fbc4b40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><B>BASIC<\/B>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0033300 elementor-widget elementor-widget-text-editor\" data-id=\"0033300\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u2713 Incluye:<\/strong><\/p><ul><li style=\"text-align: left;\"><strong>Atenci\u00f3n al cliente<\/strong> &#8211; 4 horas<\/li><li><strong>Tiempo de respuesta ante informes de interrupciones en la producci\u00f3n<\/strong> &#8211; 72h<\/li><li><strong>Acceso a eConf <\/strong>&#8211; local<\/li><li><strong>Elum Academy <\/strong>&#8211; acceso gratuito<\/li><\/ul><p><strong>\u2717 No incluido:<\/strong><\/p><ul><li>Asistencia telef\u00f3nica<\/li><li>Gestor de cuentas dedicado<\/li><li>Mantenimiento correctivo en l\u00ednea<\/li><li>Actualizaci\u00f3n adicional de controladores personalizados<\/li><li>Asistencia para la integraci\u00f3n de nuevos dispositivos<\/li><li>ePowerMonitor<\/li><li>Formaci\u00f3n especializada<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9aeb46 btn_noir_border_blanc elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"c9aeb46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/elum-energy.com\/es\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-644bfc3 bloc_blanc e-con-full elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet e-flex e-con e-child\" data-id=\"644bfc3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8e7400 sous_titre_3 elementor-widget elementor-widget-heading\" data-id=\"c8e7400\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><B>CORE<\/B>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cafa880 elementor-widget elementor-widget-text-editor\" data-id=\"cafa880\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u2713 Incluye:<\/strong><\/p><ul><li style=\"text-align: left;\"><strong>Atenci\u00f3n al cliente<\/strong> &#8211; hasta 16 horas<\/li><li style=\"text-align: left;\"><strong>Asistencia telef\u00f3nica<\/strong><\/li><li style=\"text-align: left;\"><strong>Gestor de cuentas dedicado<\/strong><\/li><li><strong>Tiempo de respuesta ante informes de interrupciones en la producci\u00f3n<\/strong> &#8211; 6h<\/li><li style=\"text-align: left;\"><strong>Mantenimiento correctivo en l\u00ednea<\/strong><\/li><li style=\"text-align: left;\"><strong>Actualizaci\u00f3n adicional de controladores personalizados<\/strong><\/li><li><strong>ePowerMonitor<\/strong> &#8211; Lite<\/li><li><strong>Acceso a eConf <\/strong>&#8211; remoto<\/li><li><strong>Formaci\u00f3n especializada<\/strong> &#8211; hasta 2 horas<\/li><li><strong>Elum Academy <\/strong>&#8211; hasta 2 certificados<\/li><\/ul><p><strong>\u2717 No incluido:<\/strong><\/p><ul><li style=\"text-align: left;\">Asistencia para la integraci\u00f3n de nuevos dispositivos<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-466fc98 btn_noir_border_blanc elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"466fc98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/elum-energy.com\/es\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e58fb8d bloc_blanc e-con-full elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet e-flex e-con e-child\" data-id=\"e58fb8d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-154ef81 sous_titre_3 elementor-widget elementor-widget-heading\" data-id=\"154ef81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><B>ADVANCED<\/B>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2815ad elementor-widget elementor-widget-text-editor\" data-id=\"f2815ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u2713 Incluye:<\/strong><\/p><ul><li style=\"text-align: left;\"><strong>Atenci\u00f3n al cliente<\/strong> &#8211; 48 horas<\/li><li style=\"text-align: left;\"><strong>Asistencia telef\u00f3nica<\/strong><\/li><li style=\"text-align: left;\"><strong>Gestor de cuentas dedicado<\/strong><\/li><li><strong>Tiempo de respuesta ante informes de interrupciones en la producci\u00f3n<\/strong> &#8211; 6h<\/li><li style=\"text-align: left;\"><strong>Mantenimiento correctivo en l\u00ednea<\/strong><\/li><li style=\"text-align: left;\"><strong>Actualizaci\u00f3n adicional de controladores personalizados<\/strong><\/li><li><strong>Asistencia para la integraci\u00f3n de nuevos dispositivos<\/strong><\/li><li><strong>ePowerMonitor<\/strong> &#8211; Pro<\/li><li><strong>Acceso a eConf <\/strong>&#8211; remoto<\/li><li><strong>Formaci\u00f3n especializada<\/strong> &#8211; hasta 8 horas<\/li><li><strong>Elum Academy <\/strong>&#8211; hasta 4 certificados<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efe8d81 btn_noir_border_blanc elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"efe8d81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/elum-energy.com\/es\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dd7e1f elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-ucaddon_comparison_list\" data-id=\"1dd7e1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_comparison_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Comparison List -->\n\t\t<link id='font-awesome-css' href='https://d35i2jmb7zupgz.cloudfront.net/es/https:\/\/elum-energy.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https://d35i2jmb7zupgz.cloudfront.net/es/https:\/\/elum-energy.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Comparison List *\/\n\n#uc_comparison_list_elementor_1dd7e1f.ue-comparison-list{\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  overflow-x: auto;\n  min-height:1px;\n  width:100%;\n}\n\n\n#uc_comparison_list_elementor_1dd7e1f .ue-cl-wrapper{\n  display: flex;\n  flex-direction: column;\n  overflow-x: auto;\n  width:100%;\n}\n#uc_comparison_list_elementor_1dd7e1f .uecl-row{\n    display: grid;\n    min-width: max-content;\n    grid-template-columns: auto 1fr  1fr  1fr ;\n}\n\n#uc_comparison_list_elementor_1dd7e1f .uecl-header .uecl-main-clm.uecl-header-title{\n  display:flex;\n  flex-direction:column;\n}\n\/* first column *\/\n#uc_comparison_list_elementor_1dd7e1f .uecl-main-clm{\n  display:flex;\n  flex-direction:row;\n}\n#uc_comparison_list_elementor_1dd7e1f .uecl-row-title{\n  align-items: center;\n}\n\/* package columns *\/\n#uc_comparison_list_elementor_1dd7e1f .uecl-pkg{\n  display:flex;\n  flex-direction:column;\n}\n#uc_comparison_list_elementor_1dd7e1f .uecl-item-row .uecl-pkg{\n  flex-direction:row;\n  justify-content: center;\n}\n\n#uc_comparison_list_elementor_1dd7e1f .ue-pkg-btn{\n  transition-duration:300ms;\n}\n\n#uc_comparison_list_elementor_1dd7e1f .uecl-acc-content{\n  display:none;\n  width:100%;\n}\n\n\n\n\/* Responsive tab CSS*\/\n@media (max-width: 1024px) {\n  #uc_comparison_list_elementor_1dd7e1f .uecl-row{\n    grid-template-columns: 1fr 1fr  1fr  1fr ;\n  }\n}\n\/* Responsive mobile CSS*\/\n@media (max-width: 767px) {\n  #uc_comparison_list_elementor_1dd7e1f .uecl-row{\n    grid-template-columns: 1fr 1fr  1fr  1fr ;\n  }\n}\n\n\/* soft styles *\/\n.ue-pkg-name{\n  font-size:18px;\n}\n.ue-pkg-btn{\n  font-size:14px;\n}\n\n\n<\/style>\n\n<div id=\"uc_comparison_list_elementor_1dd7e1f\" class=\"ue-comparison-list  \"   data-automainwidth=\"true\" dir=\"ltr\">\n <div class=\"ue-cl-wrapper\">\n   \n   <div class=\"uecl-row uecl-header\">\n     <div class=\"uecl-main-clm uecl-header-title\"><\/div>\n            <div class=\"uecl-pkg uecl-pkg-1\">\n                           <div class=\"ue-pkg-name\"><b>Basic<\/b><\/div>\n                  <a href=\"https:\/\/elum-energy.com\/es\/contact\/\"  class=\"ue-pkg-btn\">M\u00e1s informaci\u00f3n<\/a>       <\/div>\n                 <div class=\"uecl-pkg uecl-pkg-2\">\n                           <div class=\"ue-pkg-name\"><b>Core<\/b><\/div>\n                  <a href=\"https:\/\/elum-energy.com\/es\/contact\/\"  class=\"ue-pkg-btn\">M\u00e1s informaci\u00f3n<\/a>       <\/div>\n                 <div class=\"uecl-pkg uecl-pkg-3\">\n                           <div class=\"ue-pkg-name\"><b>Advanced<\/b><\/div>\n                  <a href=\"https:\/\/elum-energy.com\/es\/contact\/\"  class=\"ue-pkg-btn\">M\u00e1s informaci\u00f3n<\/a>       <\/div>\n                       <\/div>\n   \n  <div class=\"uecl-items-wrapper uc-items-wrapper\">\n    \n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-a630db7 \" id=\"uc_comparison_list_elementor_1dd7e1f_item1\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Atenci\u00f3n al cliente\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>4 horas<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>hasta 16 horas<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>hasta 48 horas<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-b870e4d \" id=\"uc_comparison_list_elementor_1dd7e1f_item2\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Asistencia telef\u00f3nica\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u2714<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u2714<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-4efead3 \" id=\"uc_comparison_list_elementor_1dd7e1f_item3\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Gestor de cuentas dedicado\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u2714<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u2714<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-b0e2626 \" id=\"uc_comparison_list_elementor_1dd7e1f_item4\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Tiempo de respuesta ante informes de interrupciones en la producci\u00f3n\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>72h<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>6h<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>6h<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-8f71ee8 \" id=\"uc_comparison_list_elementor_1dd7e1f_item5\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Mantenimiento correctivo en l\u00ednea\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u2714<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u2714<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-7226c41 \" id=\"uc_comparison_list_elementor_1dd7e1f_item6\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Actualizaci\u00f3n adicional de controladores personalizados\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u2714<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u2714<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-85b4863 \" id=\"uc_comparison_list_elementor_1dd7e1f_item7\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Asistencia para la integraci\u00f3n de nuevos dispositivos\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u2714<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-d2534a0 \" id=\"uc_comparison_list_elementor_1dd7e1f_item8\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          ePowerMonitor\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>Lite<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>Pro<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-0c7830f \" id=\"uc_comparison_list_elementor_1dd7e1f_item9\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Acceso a eConf\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>local<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>remoto<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>remoto<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-58eb88f \" id=\"uc_comparison_list_elementor_1dd7e1f_item10\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Formaci\u00f3n especializada\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>hasta 2 horas<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>hasta 8 horas<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-b054940 \" id=\"uc_comparison_list_elementor_1dd7e1f_item11\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Elum Academy\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>acceso gratuito<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>hasta 2 certificados<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>hasta 4 certificados<\/div>         <\/div>\n\n\n  <\/div>  \n   \n <\/div>\n<\/div>\n<!-- end Comparison List -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53d89461 e-flex e-con-boxed e-con e-parent\" data-id=\"53d89461\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f41ea9a elementor-widget elementor-widget-menu-anchor\" data-id=\"f41ea9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"ver-beneficios-de-ecare\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2282a513 titre_3 elementor-widget elementor-widget-heading\" data-id=\"2282a513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Acceda a un servicio de atenci\u00f3n al cliente <span>fiable y flexible<\/span> para un funcionamiento solar sin interrupciones\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c0890a2 elementor-widget elementor-widget-text-editor\" data-id=\"2c0890a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nuestro equipo global de profesionales experimentados brinda asistencia avanzada para garantizar que sus centrales el\u00e9ctricas funcionen de manera fluida y confiable, desde la puesta en marcha hasta el rendimiento \u00f3ptimo durante todo el ciclo de vida.\u00a0<\/p><p>Nuestros t\u00e9cnicos trabajan junto a usted, brind\u00e1ndole tutoriales detallados, capacitaci\u00f3n avanzada y conocimientos integrales sobre el sistema para garantizar un funcionamiento fluido y confiable durante toda la vida \u00fatil del sistema.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-143e878f e-con-full e-flex e-con e-child\" data-id=\"143e878f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2500dac4 e-flex e-con-boxed e-con e-child\" data-id=\"2500dac4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3737f1 titre_barre_cap elementor-widget elementor-widget-heading\" data-id=\"b3737f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Paquete de asistencia remota de 8 horas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6500abab elementor-widget elementor-widget-text-editor\" data-id=\"6500abab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Acceda a la asistencia al cliente dedicada con nuestros paquetes de servicio de 8 horas, dise\u00f1ados para ayudarle durante la puesta en marcha o para resolver problemas de forma r\u00e1pida y eficaz<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f173e64 titre_barre_cap elementor-widget elementor-widget-heading\" data-id=\"2f173e64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Asistencia remota o in situ para FAT\/SAT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-650ce9b0 elementor-widget elementor-widget-text-editor\" data-id=\"650ce9b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nuestro equipo ofrece asistencia remota o in situ para comprobar las configuraciones del sistema, los protocolos de comunicaci\u00f3n y los par\u00e1metros de rendimiento, lo que garantiza el buen funcionamiento de su soluci\u00f3n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50d0ab6 elementor-widget elementor-widget-menu-anchor\" data-id=\"50d0ab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"acuerdo-de-nivel-de-servicio\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fe5e329 titre_barre_cap elementor-widget elementor-widget-heading\" data-id=\"3fe5e329\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Soluci\u00f3n de problemas in situ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0f7a09 elementor-widget elementor-widget-text-editor\" data-id=\"a0f7a09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Soluci\u00f3n r\u00e1pida y fiable de problemas in situ para afrontar los retos de frente y mantener sus proyectos seg\u00fan lo previsto<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23a86cb titre_barre_cap elementor-widget elementor-widget-heading\" data-id=\"23a86cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Acuerdo de nivel de servicio<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf8867f elementor-widget elementor-widget-text-editor\" data-id=\"bf8867f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nuestro SLA est\u00e1 dise\u00f1ado para respaldar el rendimiento \u00f3ptimo de su planta de energ\u00eda solar, combinando el mantenimiento correctivo respaldado por una l\u00ednea directa dedicada con el mantenimiento preventivo para supervisar el estado del sistema e identificar posibles problemas de forma temprana. Para una mejor cobertura tambi\u00e9n ofrecemos la posibilidad de adquirir m\u00e1s horas de soporte por un costo adicional.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a805e7d e-flex e-con-boxed e-con e-child\" data-id=\"2a805e7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fecabf2 elementor-widget elementor-widget-image\" data-id=\"5fecabf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1-1620x1080.jpg\" class=\"attachment-large size-large wp-image-21744\" alt=\"\" srcset=\"https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1-1620x1080.jpg.webp 1620w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1-780x520.jpg.webp 780w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1-768x512.jpg.webp 768w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1-1536x1024.jpg.webp 1536w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1.jpg.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5169edb7 e-flex e-con-boxed e-con e-parent\" data-id=\"5169edb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4270a0cd bg_color1 e-con-full e-flex e-con e-child\" data-id=\"4270a0cd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7df8d67f titre_3_v2 elementor-widget elementor-widget-heading\" data-id=\"7df8d67f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Cuidar de su <span>instalaci\u00f3n solar<\/span> \npuede ser nuestro pr\u00f3ximo reto\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14abbe6c bg_color1 e-con-full e-flex e-con e-child\" data-id=\"14abbe6c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33179fa0 btn_noir_border_blanc elementor-widget elementor-widget-button\" data-id=\"33179fa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/elum-energy.com\/es\/contacto\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar una llamada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>eCare Su satisfacci\u00f3n es nuestra misi\u00f3n Con eCare, nuestro programa de asistencia al cliente, los expertos de Elum est\u00e1n a su lado para garantizar un rendimiento fluido y fiable durante toda la vida \u00fatil de su central el\u00e9ctrica.\u00a0 COMPARA NUESTROS PLANES Cont\u00e1ctenos Asistencia de expertos, disponible cuando la necesite Planes de asistencia eCareNuestros planes de [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":9122,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-22352","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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