{"id":22344,"date":"2025-10-21T12:41:32","date_gmt":"2025-10-21T10:41:32","guid":{"rendered":"https:\/\/elum-energy.com\/?page_id=22344"},"modified":"2025-11-25T10:32:02","modified_gmt":"2025-11-25T09:32:02","slug":"ecare","status":"publish","type":"page","link":"https:\/\/elum-energy.com\/fr\/services\/ecare\/","title":{"rendered":"eCare"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22344\" class=\"elementor elementor-22344 elementor-22335\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62b537ac e-flex e-con-boxed e-con e-parent\" data-id=\"62b537ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-595efd5d breadcrumbs_links elementor-widget elementor-widget-breadcrumbs\" data-id=\"595efd5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/elum-energy.com\/fr\/\">Homepage<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-251924ee e-flex e-con-boxed e-con e-parent\" data-id=\"251924ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2e550b03 e-con-full e-flex e-con e-child\" data-id=\"2e550b03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3438d426 titre_2 elementor-widget elementor-widget-heading\" data-id=\"3438d426\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">eCare<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c8b2a58 sous_titre_3 elementor-widget elementor-widget-heading\" data-id=\"6c8b2a58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Votre satisfaction est notre mission<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d991c7a liste_check elementor-widget elementor-widget-text-editor\" data-id=\"3d991c7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-align: var(--text-align);\">Gr\u00e2ce \u00e0 eCare, nos formules d\u2019assistance, les experts Elum sont \u00e0 vos c\u00f4t\u00e9s pour garantir des performances fluides et fiables tout au long de la dur\u00e9e de vie de vos centrales<br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52557cc0 e-con-full e-flex e-con e-child\" data-id=\"52557cc0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bff3b69 btn_noir_border_blanc elementor-widget elementor-widget-button\" data-id=\"4bff3b69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#voir-eCare-tarification\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">COMPAREZ LES FORFAITS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4aa37703 btn_color1_noir elementor-widget elementor-widget-button\" data-id=\"4aa37703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/elum-energy.com\/fr\/contact\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACTEZ-NOUS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7748085a e-con-full e-flex e-con e-child\" data-id=\"7748085a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c8f42bc elementor-widget elementor-widget-image\" data-id=\"5c8f42bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2023\/11\/img-article1.jpg\" class=\"attachment-full size-full wp-image-12762\" alt=\"img-article1.jpg\" srcset=\"https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2023\/11\/img-article1.jpg 1920w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2023\/11\/img-article1-780x439.jpg 780w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2023\/11\/img-article1-768x432.jpg 768w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2023\/11\/img-article1-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fea29f1 e-flex e-con-boxed e-con e-parent\" data-id=\"7fea29f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5032a6 e-con-full e-flex e-con e-child\" data-id=\"5032a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-76a6f062 e-con-full bloc_blanc bg_bottom_deg1 e-flex e-con e-child\" data-id=\"76a6f062\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c8b3202 e-con-full e-flex e-con e-child\" data-id=\"4c8b3202\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-732f42e2 e-con-full e-flex e-con e-child\" data-id=\"732f42e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17eebc70 titre_3 elementor-widget elementor-widget-heading\" data-id=\"17eebc70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une assistance experte, <span>disponible<\/span> quand vous en avez besoin<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29d2b0c9 elementor-widget elementor-widget-text-editor\" data-id=\"29d2b0c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Plans d&rsquo;assistance eCare<\/strong><br \/>Nos plans d&rsquo;assistance personnalis\u00e9s vous offrent la combinaison id\u00e9ale d&rsquo;outils et d&rsquo;expertise pour garantir un d\u00e9marrage en douceur et un fonctionnement fiable \u00e0 long terme. Vous pouvez choisir le plan qui correspond le mieux aux besoins de votre projet.<\/p><p><strong>Services \u00e0 distance et sur site<\/strong><br \/>Nous fournissons \u00e0 la fois une assistance \u00e0 distance et des services sur site. Que vous ayez besoin d&rsquo;un d\u00e9pannage rapide ou d&rsquo;une assistance sur le terrain pour la mise en service, nos experts sont l\u00e0 pour garantir le bon fonctionnement de votre syst\u00e8me.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1dd8e18 bg_gris1 bg_solarpanel e-flex e-con-boxed e-con e-parent\" data-id=\"1dd8e18\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-14f7a429 e-con-full e-flex e-con e-child\" data-id=\"14f7a429\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e488f9d titre_2 elementor-widget elementor-widget-heading\" data-id=\"e488f9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Assurer la meilleure<span> satisfaction client<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10a140d4 elementor-widget elementor-widget-text-editor\" data-id=\"10a140d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"txt_18\">Nous soutenons l&rsquo;installation du plus grand nombre de centrales renouvelables \u00e0 travers le monde afin de maximiser la p\u00e9n\u00e9tration de l&rsquo;\u00e9nergie solaire tout en garantissant la stabilit\u00e9 du r\u00e9seau.<br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33310a70 e-con-full e-grid e-con e-child\" data-id=\"33310a70\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-73637c95 e-con-full e-flex e-con e-child\" data-id=\"73637c95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c11bda1 titre_4 elementor-widget elementor-widget-heading\" data-id=\"6c11bda1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-xxl\"><span>100%<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1256a9c0 titre_4 elementor-widget elementor-widget-heading\" data-id=\"1256a9c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-large\">Fuseaux horaires couverts par la hotline\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e9b0902 elementor-widget elementor-widget-text-editor\" data-id=\"7e9b0902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Couverture horaire compl\u00e8te pour une assistance 24h\/24 les jours ouvr\u00e9s<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2973836f e-con-full e-flex e-con e-child\" data-id=\"2973836f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-422b739f titre_4 elementor-widget elementor-widget-heading\" data-id=\"422b739f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-xxl\"><span>6+<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5109185b titre_4 elementor-widget elementor-widget-heading\" data-id=\"5109185b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">Langues  parl\u00e9es, pr\u00e9sence dans +50 pays<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4ba98 elementor-widget elementor-widget-text-editor\" data-id=\"6a4ba98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Notre \u00e9quipe support parle anglais, fran\u00e7ais, arabe, espagnol, portugais, urdu, afrikaans<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4130e776 e-con-full e-flex e-con e-child\" data-id=\"4130e776\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bdc043 titre_4 elementor-widget elementor-widget-heading\" data-id=\"1bdc043\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-xxl\"><span>6.2\/7<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1525c839 titre_4 elementor-widget elementor-widget-heading\" data-id=\"1525c839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">CES<br> score<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-429c3c63 elementor-widget elementor-widget-text-editor\" data-id=\"429c3c63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Nos clients nous ont accord\u00e9 une note CES de\n6,2 sur 7, mesurant l&rsquo;effort d\u00e9ploy\u00e9 pour r\u00e9soudre un probl\u00e8me donn\u00e9\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2b2c62 e-flex e-con-boxed e-con e-parent\" data-id=\"c2b2c62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b26a158 titre_2 elementor-widget elementor-widget-heading\" data-id=\"b26a158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Trouvez <span> le plan d'assistance eCare<\/span> qui vous convient le mieux <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dfa007a elementor-widget elementor-widget-menu-anchor\" data-id=\"2dfa007a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"voir-eCare-tarification\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ccee292 bloc_blanc e-con-full elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet e-flex e-con e-child\" data-id=\"ccee292\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87c3cb1 sous_titre_3 elementor-widget elementor-widget-heading\" data-id=\"87c3cb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><B>BASIC <\/B>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b27c87a elementor-widget elementor-widget-text-editor\" data-id=\"b27c87a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u2713 Comprend:<\/strong><\/p><ul><li style=\"text-align: left;\"><strong>Nombre d\u2019heures d\u2019assistance<\/strong> &#8211; 4 heures<\/li><li><strong>D\u00e9lai de r\u00e9ponse en cas de panne de production<\/strong> &#8211; 72 hours<\/li><li><strong>Acc\u00e8s \u00e0 eConf <\/strong>&#8211; En local<\/li><li><strong>Elum Academy <\/strong>&#8211; acc\u00e8s gratuit<\/li><\/ul><p><strong>\u2717 Non inclus:<\/strong><\/p><ul><li style=\"text-align: left;\">Assistance via hotline<\/li><li style=\"text-align: left;\">Account Manager d\u00e9di\u00e9<\/li><li style=\"text-align: left;\">Maintenance corrective en ligne<\/li><li style=\"text-align: left;\">Mise \u00e0 jour d\u2019un pilote personnalis\u00e9 suppl\u00e9mentaire<\/li><li style=\"text-align: left;\">Prise en charge de l&rsquo;int\u00e9gration de nouveaux appareils<\/li><li style=\"text-align: left;\">ePowerMonitor<\/li><li style=\"text-align: left;\">Nombre d\u2019heures de formation<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aa34c3 btn_noir_border_blanc elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"2aa34c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/elum-energy.com\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48e0be7 bloc_blanc e-con-full elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet e-flex e-con e-child\" data-id=\"48e0be7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-692f765 sous_titre_3 elementor-widget elementor-widget-heading\" data-id=\"692f765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><B>CORE<\/B>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b456cd3 elementor-widget elementor-widget-text-editor\" data-id=\"b456cd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u2713 Comprend:<\/strong><\/p><ul><li style=\"text-align: left;\"><strong>Nombre d\u2019heures d\u2019assistance<\/strong> &#8211; 16 heures\u00a0<\/li><li style=\"text-align: left;\"><strong>Assistance via hotline<\/strong><\/li><li style=\"text-align: left;\"><strong>Account Manager d\u00e9di\u00e9<\/strong><\/li><li><strong>D\u00e9lai de r\u00e9ponse en cas de panne de production<\/strong> &#8211; 6 heures<\/li><li style=\"text-align: left;\"><strong>Maintenance corrective en ligne<\/strong><\/li><li style=\"text-align: left;\"><strong>Mise \u00e0 jour d\u2019un pilote personnalis\u00e9 suppl\u00e9mentaire<\/strong><\/li><li><strong>ePowerMonitor<\/strong> &#8211; Lite<\/li><li><strong>eConf access <\/strong>&#8211; \u00e0 distance<\/li><li><strong>Nombre d\u2019heures de formation<\/strong> &#8211; 2 heures<\/li><li><strong>Elum Academy <\/strong>&#8211; 2 certificats<\/li><\/ul><p><strong>\u2717 Non inclus:<\/strong><\/p><ul><li><strong>Prise en charge de l&rsquo;int\u00e9gration de nouveaux appareils<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8edbf0a btn_noir_border_blanc elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"8edbf0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/elum-energy.com\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76c466e bloc_blanc e-con-full elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet e-flex e-con e-child\" data-id=\"76c466e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b382e5b sous_titre_3 elementor-widget elementor-widget-heading\" data-id=\"b382e5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><B>ADVANCED<\/B>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18c2716 elementor-widget elementor-widget-text-editor\" data-id=\"18c2716\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u2713 Comprend:<\/strong><\/p><ul><li><strong>Nombre d\u2019heures d\u2019assistance<\/strong> &#8211; 48 heures<\/li><li><strong>Assistance via hotline<\/strong><\/li><li><strong>Account Manager d\u00e9di\u00e9<\/strong><\/li><li><strong>D\u00e9lai de r\u00e9ponse en cas de panne de production<\/strong> &#8211; 6h<\/li><li><strong>Maintenance corrective en ligne<\/strong><\/li><li><strong>Mise \u00e0 jour d\u2019un pilote personnalis\u00e9 suppl\u00e9mentaire<\/strong><\/li><li><strong>Prise en charge de l&rsquo;int\u00e9gration de nouveaux appareils<\/strong><\/li><li><strong>ePowerMonitor<\/strong> &#8211; Pro<\/li><li><strong>Acc\u00e8s \u00e0 eConf<\/strong> &#8211; \u00e0 distance<\/li><li><strong>Nombre d\u2019heures de formation<\/strong> &#8211; 8 heures<\/li><li><strong>Elum Academy<\/strong> &#8211; 4 certificats<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91d41a7 btn_noir_border_blanc elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"91d41a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/elum-energy.com\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eee6c10 elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-ucaddon_comparison_list\" data-id=\"eee6c10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_comparison_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Comparison List -->\n\t\t<link id='font-awesome-css' href='https://d35i2jmb7zupgz.cloudfront.net/fr/https:\/\/elum-energy.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https://d35i2jmb7zupgz.cloudfront.net/fr/https:\/\/elum-energy.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Comparison List *\/\n\n#uc_comparison_list_elementor_eee6c10.ue-comparison-list{\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  overflow-x: auto;\n  min-height:1px;\n  width:100%;\n}\n\n\n#uc_comparison_list_elementor_eee6c10 .ue-cl-wrapper{\n  display: flex;\n  flex-direction: column;\n  overflow-x: auto;\n  width:100%;\n}\n#uc_comparison_list_elementor_eee6c10 .uecl-row{\n    display: grid;\n    min-width: max-content;\n    grid-template-columns: auto 1fr  1fr  1fr ;\n}\n\n#uc_comparison_list_elementor_eee6c10 .uecl-header .uecl-main-clm.uecl-header-title{\n  display:flex;\n  flex-direction:column;\n}\n\/* first column *\/\n#uc_comparison_list_elementor_eee6c10 .uecl-main-clm{\n  display:flex;\n  flex-direction:row;\n}\n#uc_comparison_list_elementor_eee6c10 .uecl-row-title{\n  align-items: center;\n}\n\/* package columns *\/\n#uc_comparison_list_elementor_eee6c10 .uecl-pkg{\n  display:flex;\n  flex-direction:column;\n}\n#uc_comparison_list_elementor_eee6c10 .uecl-item-row .uecl-pkg{\n  flex-direction:row;\n  justify-content: center;\n}\n\n#uc_comparison_list_elementor_eee6c10 .ue-pkg-btn{\n  transition-duration:300ms;\n}\n\n#uc_comparison_list_elementor_eee6c10 .uecl-acc-content{\n  display:none;\n  width:100%;\n}\n\n\n\n\/* Responsive tab CSS*\/\n@media (max-width: 1024px) {\n  #uc_comparison_list_elementor_eee6c10 .uecl-row{\n    grid-template-columns: 1fr 1fr  1fr  1fr ;\n  }\n}\n\/* Responsive mobile CSS*\/\n@media (max-width: 767px) {\n  #uc_comparison_list_elementor_eee6c10 .uecl-row{\n    grid-template-columns: 1fr 1fr  1fr  1fr ;\n  }\n}\n\n\/* soft styles *\/\n.ue-pkg-name{\n  font-size:18px;\n}\n.ue-pkg-btn{\n  font-size:14px;\n}\n\n\n<\/style>\n\n<div id=\"uc_comparison_list_elementor_eee6c10\" class=\"ue-comparison-list  \"   data-automainwidth=\"true\" dir=\"ltr\">\n <div class=\"ue-cl-wrapper\">\n   \n   <div class=\"uecl-row uecl-header\">\n     <div class=\"uecl-main-clm uecl-header-title\"><\/div>\n            <div class=\"uecl-pkg uecl-pkg-1\">\n                           <div class=\"ue-pkg-name\"><b>Basic<\/b><\/div>\n                  <a href=\"https:\/\/elum-energy.com\/fr\/contact\/\"  class=\"ue-pkg-btn\">Plus d'informations<\/a>       <\/div>\n                 <div class=\"uecl-pkg uecl-pkg-2\">\n                           <div class=\"ue-pkg-name\"><b>Core<\/b><\/div>\n                  <a href=\"https:\/\/elum-energy.com\/fr\/contact\/\"  class=\"ue-pkg-btn\">Plus d'informations<\/a>       <\/div>\n                 <div class=\"uecl-pkg uecl-pkg-3\">\n                           <div class=\"ue-pkg-name\"><b>Advanced<\/b><\/div>\n                  <a href=\"https:\/\/elum-energy.com\/fr\/contact\/\"  class=\"ue-pkg-btn\">Plus d'informations<\/a>       <\/div>\n                       <\/div>\n   \n  <div class=\"uecl-items-wrapper uc-items-wrapper\">\n    \n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-a630db7 \" id=\"uc_comparison_list_elementor_eee6c10_item1\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Nombre d\u2019heures d\u2019assistance\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>4 heures<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>jusqu'\u00e0 16 heures<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>jusqu'\u00e0 48 heures<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-b870e4d \" id=\"uc_comparison_list_elementor_eee6c10_item2\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Assistance via hotline\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u2714<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u2714<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-4efead3 \" id=\"uc_comparison_list_elementor_eee6c10_item3\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Account Manager d\u00e9di\u00e9\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u2714<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u2714<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-b0e2626 \" id=\"uc_comparison_list_elementor_eee6c10_item4\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          D\u00e9lai de r\u00e9ponse en cas de panne de production\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>72h<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>6h<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>6h<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-8f71ee8 \" id=\"uc_comparison_list_elementor_eee6c10_item5\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Maintenance corrective en ligne\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u2714<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u2714<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-7226c41 \" id=\"uc_comparison_list_elementor_eee6c10_item6\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Mise \u00e0 jour d\u2019un pilote personnalis\u00e9 suppl\u00e9mentaire\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u2714<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u2714<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-85b4863 \" id=\"uc_comparison_list_elementor_eee6c10_item7\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Prise en charge de l'int\u00e9gration de nouveaux appareils\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u2714<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-d2534a0 \" id=\"uc_comparison_list_elementor_eee6c10_item8\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          ePowerMonitor\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>Lite<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>Pro<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-0c7830f \" id=\"uc_comparison_list_elementor_eee6c10_item9\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Acc\u00e8s \u00e0 eConf\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>En local<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>\u00e0 distance<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>\u00e0 distance<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-58eb88f \" id=\"uc_comparison_list_elementor_eee6c10_item10\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Nombre d\u2019heures de formation\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>\u2717<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>2 heures<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>jusqu'\u00e0 8 heures<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-6eb1ff7 \" id=\"uc_comparison_list_elementor_eee6c10_item11\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Elum Academy\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>acc\u00e8s gratuit<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i> jusqu'\u00e0 2 certificats<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>jusqu'\u00e0 4 certificats<\/div>         <\/div>\n\n\n  <\/div>  \n   \n <\/div>\n<\/div>\n<!-- end Comparison List -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3a116a e-flex e-con-boxed e-con e-parent\" data-id=\"d3a116a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e147770 elementor-widget elementor-widget-menu-anchor\" data-id=\"e147770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"voir-ecare-avantages\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-466f6cc0 titre_3 elementor-widget elementor-widget-heading\" data-id=\"466f6cc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Acc\u00e9dez \u00e0 un service client  <span>fiable et flexible<\/span> pour  une exploitation solaire sans faille\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fb07c84 elementor-widget elementor-widget-text-editor\" data-id=\"4fb07c84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Notre \u00e9quipe internationale fournit une assistance compl\u00e8te pour garantir le bon fonctionnement et la fiabilit\u00e9 de vos centrales \u00e9lectriques, depuis leur mise en service jusqu&rsquo;\u00e0 l&rsquo;excellence de leurs performances tout au long de leur cycle de vie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f449c32 e-con-full e-flex e-con e-child\" data-id=\"5f449c32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-718801b6 e-flex e-con-boxed e-con e-child\" data-id=\"718801b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fcb8ccc titre_barre_cap elementor-widget elementor-widget-heading\" data-id=\"4fcb8ccc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pack d'assistance \u00e0 distance de 8 heures\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3963521b elementor-widget elementor-widget-text-editor\" data-id=\"3963521b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Acc\u00e9dez \u00e0 une assistance client d\u00e9di\u00e9e gr\u00e2ce \u00e0 nos packs de services 8 heures, con\u00e7us pour vous aider lors de la mise en service ou pour r\u00e9soudre rapidement et efficacement les probl\u00e8mes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-233a3fe7 titre_barre_cap elementor-widget elementor-widget-heading\" data-id=\"233a3fe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Assistance FAT\/SAT \u00e0 distance ou sur site<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19386686 elementor-widget elementor-widget-text-editor\" data-id=\"19386686\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Notre \u00e9quipe fournit une assistance \u00e0 distance ou sur site pour v\u00e9rifier les configurations syst\u00e8me, les protocoles de communication et les benchmarks de performance, afin de garantir le bon fonctionnement de votre solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c41266 elementor-widget elementor-widget-menu-anchor\" data-id=\"8c41266\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"contrat-de-maintenance-sla\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bef5ba0 titre_barre_cap elementor-widget elementor-widget-heading\" data-id=\"3bef5ba0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">D\u00e9pannage sur site<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f08f7bf elementor-widget elementor-widget-text-editor\" data-id=\"f08f7bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9pannage rapide et fiable sur site pour relever les d\u00e9fis et maintenir vos projets sur la bonne voie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af63a20 titre_barre_cap elementor-widget elementor-widget-heading\" data-id=\"af63a20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contrat de maintenance (SLA) <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31370f80 elementor-widget elementor-widget-text-editor\" data-id=\"31370f80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nos diff\u00e9rents contrats de maintenance garantissent une performance optimale de vos centrales.<\/p><p>Ils combinent maintenance corrective, soutenue par une hotline d\u00e9di\u00e9e, et maintenance pr\u00e9ventive permettant de surveiller l&rsquo;\u00e9tat du syst\u00e8me et d&rsquo;identifier rapidement les probl\u00e8mes potentiels.<\/p><p>Pour une couverture encore plus compl\u00e8te, nous proposons \u00e9galement une garantie de fonctionnement de la centrale \u00e0 98.5%.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16ea1bd4 e-flex e-con-boxed e-con e-child\" data-id=\"16ea1bd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f1f5c9f elementor-widget elementor-widget-image\" data-id=\"5f1f5c9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1-1620x1080.jpg\" class=\"attachment-large size-large wp-image-21742\" alt=\"\" srcset=\"https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1-1620x1080.jpg 1620w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1-780x520.jpg 780w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1-768x512.jpg 768w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1-1536x1024.jpg 1536w, https:\/\/d35i2jmb7zupgz.cloudfront.net\/wp-content\/uploads\/2025\/09\/elum-energy-field-proven-certificate-image-1.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fd43f0a e-flex e-con-boxed e-con e-parent\" data-id=\"6fd43f0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-18a4060e bg_color1 e-con-full e-flex e-con e-child\" data-id=\"18a4060e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4978e486 titre_3_v2 elementor-widget elementor-widget-heading\" data-id=\"4978e486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Pr\u00eat \u00e0 choisir une <span>solution de contr\u00f4le<\/span> pour votre installation? <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38f22d62 bg_color1 e-con-full e-flex e-con e-child\" data-id=\"38f22d62\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70aa2bd btn_noir_border_blanc elementor-widget elementor-widget-button\" data-id=\"70aa2bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/elum-energy.com\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>eCare Votre satisfaction est notre mission Gr\u00e2ce \u00e0 eCare, nos formules d\u2019assistance, les experts Elum sont \u00e0 vos c\u00f4t\u00e9s pour garantir des performances fluides et fiables tout au long de la dur\u00e9e de vie de vos centrales COMPAREZ LES FORFAITS CONTACTEZ-NOUS Une assistance experte, disponible quand vous en avez besoin Plans d&rsquo;assistance eCareNos plans d&rsquo;assistance [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":9121,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-22344","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>eCare - Nos Plans d\u2019Assistance<\/title>\n<meta name=\"description\" content=\"Le programme eCare offre un soutien expert et une maintenance continue pour assurer la fiabilit\u00e9 de votre 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