eCare Privilege
A dedicated loyalty program for project portfolios — manage your entire fleet under a single contract, with exclusive benefits.
Support included
Multilingual hotline, one point of contact.
Everything Included in Your eCare Plan
Hotline Access
Direct access to our dedicated multilingual service team for fast, efficient assistance whenever you need it.
Priority Service
Benefit from priority ticket creation and response, with a single point of contact who understands your portfolio and speeds up troubleshooting.
Monthly Status Meetings
Stay aligned with monthly status meetings to review your projects, address priorities, and proactively plan upcoming needs.
Optimized Rates
Save up to 40% compared to buying service support project by project, with optimized rates through a flexible, personalized model tailored to the size of your portfolio.
C&I / Microgrids
8hours support
per project
per project
- Single point of contact
- 8 hours support per project included
- Monthly regular status meetings
- Hotline access
- Tickets creation & response priority
- Energy management dashboard access
- Service support discount
Most support
UTILITY-SCALE
12hours support
per project
per project
- Single point of contact
- 12 hours support per project included
- Monthly regular status meetings
- Hotline access
- Tickets creation & response priority
- Energy management dashboard access
- Service support discount
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