To better assist you over the lifetime of your power plants, we created
Elum’s support plans.
Elum’s support plans have been designed to give you the right mix
of tools and access to expertise in order to ensure seamless commissioning.
Select the package of assistance you need and we will be here for you.
Thriving for the best satisfaction
penetration while ensuring grid stability.
Full time-zone coverage for a 24/24 assistance on business days.
Languages natively spoken in 50 countries
Our customer success team speak english, french, arabic, spanish, portuguese, urdu.
Our clients noted us 6.2 out of 7 on the Customer Effort Score, measuring the effort made for issue resolution.